Conscious Capitalism
Businesses are often perceived as a only shareholder-value-oriented, people at work and customers have lost any (positive) emotional connection. Especially big corporations seem always to be in a race to the bottom in customer service (honorary mention is O2/Telefonica in Germany, which has the absolute worst customer service known to me).
Authors Mackey (founder of WholeFoods supermarket in the US) and Sisodia offer another approach to capitalism that has more sides to it than just short term shareholder value - conscious capitalism.
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